Kia ora
If you have a medical emergency and you require urgent assistance, please call 111 immediately.
A medical emergency includes chest pain or tightness, difficulty breathing, choking, severe bleeding or bleeding that won’t stop, sudden weakness or difficulty talking, fainting or unconsciousness.
For general health advice, please call Healthline 0800 611 116
We’ve put this information and these links together to help you help yourself and your whānau
1. Use "Request a call back" button to get a call back from the Healthline team
2. Healthline NZ support is free
3. Cold, flu or COVID?
4. Sore throats and coughs
5. Online help for health info and self-care resources e.g. measles and mpox
6. COVID health information – including antivirals
7. COVID vaccination information
8. Find details and opening times for pharmacies and healthcare providers
9. Māori and Pasifika health
Request a call back from the team
If you don’t need immediate help and would like one of the Healthline team to call you back?
We just need a few details from you first (that’ll also speed things up when we talk and, if you call us again, we’ll know who you are). You’ll only need to do this once.
Healthline NZ support is free
Good news. Healthline NZ support is free .
We will never ask you for your credit card details or to sign up to pay for support or advice. There are organisations that do that (some have 'healthline' as part of the name of their service). We don't. If you're worried that you may have been scammed – this site is useful Scamwatch | Consumer Protection
Cold, flu or COVID?
Having a cold, the flu or COVID-19 is now common during winter. It's good to know the differences.
Details on the symptoms of the flu and how to look after yourself.
Most people recover within a week or two, but it can cause serious illness in some people. Vaccination is your best protection.
Information on what it is, who should get it, and how it’s given.
Why children need the flu vaccine, how it works, and where you can get the flu vaccination for your child.
Sore throats and coughs
Good advice on causes, symptoms, and treatment.
Māori and Pasifika children are most at risk of developing rheumatic fever and should see a doctor or nurse if they show ANY sign of sore throat
Information about coughing and how to look after your tamaiti/ child with a cough.
Things you can do to make life easier while you’ve got a cough – and also about when you should seek medical advice.
Online help for health info and self-care resources
The Healthify website has reliable and trustworthy health information and self-care resources – including about diarrhoea, vomiting, the morning after pill.
Resources to help keep you and your whānau healthy and warm through winter.
Pain in your abdomen (stomach or puku) is common. It's important to know what to do and when you need to see a doctor or get some advice on how to manage it at home.
Information about measles and also exposure locations in Aotearoa.
COVID health information – including antivirals
Click here for general information on COVID-19 including isolation, testing and travel information.
Follow the link above.
Follow the link above.
Find out more by clicking on the link above
COVID vaccination information
Information about vaccine strategy, safety and effectiveness, getting a vaccine, fact sheets about the vaccine and the immunisation process.
Here are some common questions and answers for COVID vaccine for children.
Find details and opening times for pharmacies and other healthcare providers
Healthpoint provides up-to-date information about healthcare providers (GPs, pharmacies, social services, hospitals, testing and vaccination sites, mental health support) and their opening hours and services.
If you’re away from home and have forgotten your regular medications, most pharmacies can help with a three-day supply. Search for a pharmacy near you.
Māori and Pasifika health
Links include health information in te reo Māori, tapa whā and wellbeing information, and Hikitia te Hā breathing exercises.
An introduction to traditional Māori healing.
Uplifting your wairua (spiritual wellbeing).
Gagana fa'a Sāmoa information, Faka-Tonga information, Pasifika health services.