Kia ora
If you have a medical emergency and you require urgent assistance, please call 111 immediately.
A medical emergency includes chest pain or tightness, difficulty breathing, choking, severe bleeding or bleeding that won't stop, sudden weakness or difficulty talking, fainting or unconsciousness.
We’ve put information and links here, to help you help yourself and your whānau
First, here are some very useful winter links
1. Cold or the flu? Or COVID?
2. Influenza (flu)
3. If you have COVID
4. Where to find your closest pharmacy or healthcare provider and health information
More information
1. Use "Request a call back" button to get a call back from the Healthline team
2. Healthline NZ support is free
3. Sore throats and coughs
4. COVID health information – including antivirals
5. Vaccination information – flu and COVID
6. Where to find your closest pharmacy or healthcare provider and health information
7. Māori and Pasifika health
Request a call back from a Healthline nurse or paramedic
If you don't need help or advice straight away, ask the Healthline team to call you
Click here to do that Request a call back from Healthline
Healthline NZ support is free
Good news. Healthline NZ support is free .
We will never ask you for your credit card details or to sign up to pay for support or advice. There are organisations that do that (some have 'healthline' as part of the name of their service). We don't. If you're worried that you may have been scammed – this site is useful Scamwatch | Consumer Protection
Sore throats and coughs
Good advice on causes, symptoms, and treatment.
Māori and Pasifika children are most at risk of developing rheumatic fever and should see a doctor or nurse if they show ANY sign of sore throat
Information about coughing and how to look after your tamaiti/ child with a cough.
Things you can do to make life easier while you’ve got a cough – and also about when you should seek medical advice.
COVID health information – including antivirals
Click here for general information on COVID-19 including isolation, testing and travel information.
Follow the link above.
Follow the link above.
Find out more by clicking on the link above
Vaccination information – flu and COVID
Information about vaccine strategy, safety and effectiveness, getting a vaccine, fact sheets about the vaccine and the immunisation process.
Here are some common questions and answers for COVID vaccine for children.
Information on what it is, who should get it, and how it’s given.
Why children need the flu vaccine, how it works, and where you can get the flu vaccination for your child.
Where to find your closest pharmacy or healthcare provider and health information
Healthpoint provides up-to-date information about healthcare providers (GPs, pharmacies, social services, hospitals, testing and vaccination sites, mental health support) and their opening hours and services.
If you’re away from home and have forgotten your regular medications, most pharmacies can help with a three-day supply. Search for a pharmacy near you.
The Healthify website has reliable and trustworthy health information and self-care resources – including about diarrhoea, vomiting, the morning after pill.
Māori and Pasifika health
Links include health information in te reo Māori, tapa whā and wellbeing information, and Hikitia te Hā breathing exercises.
An introduction to traditional Māori healing.
Uplifting your wairua (spiritual wellbeing).
Gagana fa'a Sāmoa information, Faka-Tonga information, Pasifika health services.